Shipping Policy:
Aims Enterprise Co.Ltd. will make shipment within 3 working days after receiving the full payment. Normally the delivery will take around 5-7 working days after the pick up from the service provider. The company will deliver the product by using the service from logistic providers such as Ninja Van Express, Flash Express, Kerry, etc. The delivery fee will be charged and the amount will depend on the weight and distance (you may check with our staffs for details and the exact delivery fee)

Cancellation Policy:
Cancellation is not allowed.

Returns and Refunds Policy:
If the product is damaged, you may take a photo or video as an evidence, then contact our customer service as below. Return or exchange are allowed within 7 working days after receipt of the product.

AIMS ENTERPRISE CO., LTD.
Tel: 02-650-7646-7
Email: hiendpetfood@gmail.com